Not heard from us?

We have sent a number of important letters to all members over the past few months so if you have not received anything then perhaps we do not have your current address? If this is the case, you should call us as soon as possible using the phone number on our home page and we will update our records accordingly.

Option Letter – relevant deadlines

Your personalised  letter may have indicated the need to take certain initial actions if you wanted to consider some of your options further. The deadline to start this process was 30 days from the date of your letter (which for most members was March 9). Although this time limit has now expired, we have decided to extend the deadline to April 20, 2018. Please check your Option Letter to see if this deadline is relevant to you.